/faq · query.resolved = 12

Questions,
answered.

Everything clients ask before kicking off: process, pricing, data, and the way we ship.

Q_01

What does Zavia-AI actually do?

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We're an independent AI engineering studio. We design, build, and operate production AI systems, agents, RAG, and automation, for enterprises in construction & contracting, telecom, tourism, education, and business operations. Every project on our portfolio is a system we've actually shipped.
Q_02

How do engagements typically start?

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We start with a short discovery call to understand the problem. Then we scope a working prototype, usually 1 to 2 weeks, built against your real workflow. Once it proves out, we move to production deployment and ongoing operation.
Q_03

How long until we see something working?

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Most prototypes are usable within the first 1 to 2 weeks. Production rollout depends on integrations and data, but most clients see a deployed system live within the first month.
Q_04

How much does it cost?

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Pricing is per engagement and depends on scope, integrations, and operational support. Share your problem on the Contact page and we'll come back with a scoped proposal, including a fixed-price prototype option where possible.
Q_05

Where are you based and who do you work with?

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We're headquartered in Muscat, Oman, and work with enterprises across the GCC and South Asia. Our team operates remotely and on-site as needed.
Q_06

Which AI models and providers do you use?

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We're model-agnostic. We use OpenAI, Anthropic Claude, Google Gemini, and open / local models depending on the workload, sensitivity, latency, cost, and accuracy all factor in. For sensitive data we deploy local LLMs on-prem.
Q_07

Do you build with RAG, agents, or fine-tuning?

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All three when they fit. Most enterprise problems are best solved with retrieval (RAG) layered with orchestration agents and human-in-the-loop checkpoints. We only fine-tune when retrieval and prompting genuinely aren't enough.
Q_08

What happens to our data?

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Your data stays yours. We deploy into your infrastructure where possible (Cloudflare, your cloud, on-prem). For sensitive workflows we use local LLMs so nothing leaves your environment. We never train models on client data.
Q_09

Do you only do AI, or full software too?

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We deliver the full system around the AI, frontend, backend, integrations, dashboards, and workflows. AI is rarely useful in isolation; we ship the product, not just the model.
Q_10

Can you take over an existing project?

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Often, yes. We've inherited half-built RAG systems, internal tools, and automation pipelines. Send us what you have via the Contact page and we'll tell you honestly whether we can pick it up.
Q_11

Do you offer ongoing support after launch?

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Yes. AI systems drift, models change, data changes, edge cases surface. Most clients keep us on a lightweight operate-and-iterate retainer once the system is live.
Q_12

How is Zyra (this assistant) built?

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Zyra is a hybrid retrieval system: a curated knowledge base of Zavia-AI content is scored against your question, the top chunks are passed to an LLM with strict guardrails, and answers cite the source pages. It's a small example of the same patterns we deploy for clients.
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